Privacy policy.
Last updated 19 October 2026
The short version
Your questions are personal, so we treat them that way. We collect only what we need to give you a reading, we never sell your data, and you can ask us to delete it at any time.
Dorise is a digital service offered in India. This policy follows the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.
What we collect
- Account details: your name, email and, if you add it, phone number.
- Birth details: date, time and place of birth, used to calculate your Kundli.
- Questions and readings: what you ask and the answers you receive, so you can return to them.
- Location, only if you allow it: your approximate location or a city you pick, used for the Prashna chart of the moment you ask.
- Payments: plan, amount and payment reference. Card, UPI and bank details are handled by Razorpay and never reach our servers.
How we use it
- To calculate your chart and write each reading.
- To keep your readings, balance and plan in sync across devices.
- To prevent abuse, such as repeated free sign-ups or payment fraud.
- To reply when you write to us.
We do not use your questions to advertise to you, and we do not sell personal data.
Who helps us run Dorise
We share the minimum needed with trusted processors, under contract:
- Supabase, for sign-in and secure storage of your account and readings.
- Anthropic, which generates the written reading from your question and chart summary.
- An astronomy data provider, which calculates planetary positions from your birth details.
- Razorpay, for payments.
- OpenStreetMap, to turn shared coordinates into a city name.
Some of these services may process data outside India, with safeguards required by law.
Your choices and rights
- See, correct or update your details from Account and Birth details.
- Withdraw location consent at any time by choosing “Not now” or a city instead.
- Clear everything saved on a device from Account.
- Ask us to delete your account and readings by writing to support@dorise.ai. We complete deletion within 30 days.
How long we keep data
We keep your account and readings while your account is active. Payment records are kept as long as Indian tax and accounting law requires, even after deletion.
Children
Dorise is meant for people aged 18 and over. We do not knowingly collect data from children.
Grievance officer
For any privacy concern or complaint, write to our grievance officer at support@dorise.ai. We acknowledge within 48 hours and aim to resolve within 15 days.
See also our Terms of use.
